FREQUENTLY ASKED QUESTIONS
IS DDM AN AUTHORIZED DEALER?
Yes, DDM is a direct factory-authorized dealer or distributor for each of the following manufacturers and brands:
- HPI Racing R/C Products
- Losi, TLR
- FG Modellsport R/C Products
- Zenoah Engines
- Walbro Carburetors
- NGK Spark Plugs
DDM is also a direct factory-authorized dealer or distributor for each of the following smaller manufacturers:
ADA Racing - Craftwerks - DarkSoul - Earth Surfer Products - Gabe Brown Engineering (GBE) - Golden Horizon
- Jet-Pro - LunaTik - Outerwears - PhatDad-RC - Proline Racing - RamTech - RC4WD - TeamFastEddy - TeamGoNads (TGN)
- Trevor Simpson - Turtle Racing - Vertigo Performance
We work directly with the best in order to bring you a wide variety of products at unbeatable pricing.
WHAT IF I NEED TO RETURN A PRODUCT?
No problem. You can view a copy of our terms of sale here.
All returns need to be accompanied by a completed product return form.
DOWNLOAD RETURN FORM
Depending on the circumstances, possibly. We generally cannot match clearance or other exceptional pricing. Call 801 619 0235 for a competitive price quote over the phone. DDM believes that offering a fair price, great service, and providing extensive on-line resources is best for our customers.
DOES DDM SHIP INTERNATIONALLY?
Yes, we do. Our website will calculate the shipping costs, and depending on your location different shipping methods are offered. To most locations, we offer standard mail (First Class International) shipping, as well as priority shipping (FedEx or Priority/Express Mail) In many instances our shipping calculations are accurate but due to weight and size restrictions additional shipping cost may be required
For more information about international shipping follow the link below.
CAN I GET SOME FREE DDM STICKERS?
Sure :) Send us a S.A.S.E. (self-addressed, stamped envelope. This is an envelope with your return address and a stamp on it. We will put the stickers in the envelope you send and mail it back to you.) So, you need 2 envelopes with stamps:
1 large envelope addressed to:
DDM Sticker Request
228 West 12300 South, Suite 106
Draper, UT 84020
Inside this envelope, put another stamped envelope addressed to you. We will put the stickers in this envelope and mail them back to you.