All returns need to be accompanied by a completed product return form.
DDM has safe , secure on-line ordering available 24 hours a day, 7 days a week.
We accept VISA , MASTERCARD, DISCOVER, AMERICAN EXPRESS, and PAYPAL. In some cases we may request payment be made only via PayPal. PayPal is the preferred method of payment and will result in the fastest service in processing your orders. Money orders, cashiers checks, bank wire transfers, and western union transfers are also accepted. Personal checks are not accepted.
Most orders are shipped USPS Priority Mail (2-3 Day Typical delivery time) or FedEx Ground (typically 2-5 day delivery time), unless otherwise requested. Other shipping options include FedEx Overnightand FedEx 2 Day. Orders to APO/FPO addresses are shipped USPS Priority Mail.
Terms of Sale
- VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER, PayPal, cashiers checks, wire transfers, and postal money orders are accepted. Personal checks are not accepted. We do not ship C.O.D. orders. Orders must ship to the billing address on the credit card / PayPal account.
- Most orders over $150 will require a signature upon delivery. This is for your protection and ours. If you specifically want a signature upon delivery, please notify us in advance and we can be sure to accommodate your request.
- Wire (electronic) transfers are subject to a $20 charge to cover the bank fees.
- Listed prices do not include freight or applicable taxes. Note: Most orders going to Alaska and Hawaii can ship at the same rate as to the contiguous 48 states; however, certain large and/or heavy orders may incur an additional cost. In these cases, we will contact you regarding additional shipment costs.
- Merchandise may be returned, but MUST be returned within 30 days of purchase. NOTE: Items purchased as Christmas gifts may be returned after Christmas, even if this is longer than 30 days from date of purchase. All returns must be accompanied by the completed product return form found here. (The return form must be viewed with Adobe Acrobat - download the free Adobe reader here .) Units must be returned in new, un-used and un-ridden condition and be able to be resold as new. Must include the original carton/packaging, complete with all packing materials, documents, blank warranty form, etc. NO REFUNDS ON USED UNITS OR PARTS.
- All returns are subject to a 10% re-stocking fee. This fee covers credit card processing costs and the cost of returning items to inventory. Canceled orders are also subject to a 10% re-stocking fee. SHIPPING CHARGES ARE NON-REFUNDABLE.
- All Gopeds, pocketbikes, RC vehicles, etc are covered solely by manufacturers warranty.
- We are not responsible for typographical errors on this site.
- DDM makes no claims as to the legality of operating Gopeds, pocketbikes, or other motorized devices in your area. These items do not conform to Federal Highway Safety Standards and as such, are NOT designed to be street legal.
Questions or comments about shipping or terms of sale? Email firstname.lastname@example.org